Shipping Policy
Shipping Policy
At Biohack Recovery, we strive to provide clear and transparent information regarding order processing, shipping methods, and delivery expectations. Please review the details below before placing an order.
Order Processing
Most orders are typically processed within 1–2 business days after purchase. Processing times may vary depending on product availability, manufacturer requirements, or order volume.
Once an order has been prepared for shipment, tracking information will be sent to the email address provided at checkout.
Shipping & Delivery Timelines
Shipping and delivery times vary based on:
- Product type
- Carrier
- Destination
- Availability
- Freight coordination requirements
Large or freight-shipped items may require additional transit time beyond standard carrier estimates. Estimated shipping timelines are provided on individual product pages for reference.
Delivery dates are estimates and are not guaranteed.
Delivery Methods & Optional Services
Standard delivery for large items includes curbside delivery, unless otherwise stated on the product page.
Optional delivery services, such as threshold delivery or white-glove delivery, may be available for select products at an additional cost. Availability and pricing vary by product and location and will be disclosed prior to scheduling delivery.
Order Tracking
Once your order ships, tracking information will be emailed to you.
If you do not receive tracking details within a reasonable timeframe after your order is processed, please contact customer support for assistance.
Shipping Restrictions
At this time, Biohack Recovery ships orders to U.S. addresses only.
We do not offer international shipping.
Shipping Issues & Delays
While we work with trusted carriers and manufacturers, delays may occur due to factors beyond our control, including carrier issues, weather conditions, or logistical constraints. We will communicate with you if additional coordination is required for delivery.
Contact Information
For questions regarding shipping or delivery, please contact:
Email: support@biohackrecovery.com
Phone: 619-304-8131
Business Mailing Address:
2347 Palomira Ct., Chula Vista, CA 91915
Last Updated December 27, 2025